![]() ![]() Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.You can check here if you're not sure if your computer is 32-bit or 64-bit.If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.Sometimes one step requires the previous one. Perform everything in the correct order. ![]() Often we are also on a different Time Zone. The removal of malware is not instantaneous, please be patient.Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.You can copy them to a CD/DVD, external drive or a pen drive Removing malware can be unpredictable.It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen.Click on the Follow This Topic Button ( at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly.Make sure you're subscribed to this topic:.Please enable your system to show hidden files: How to see hidden files in Windows.If the log is too large then you can use attachments by clicking on the More Reply Options button.Please do not post logs using CODE, QUOTE, or FONT tags.If needed please print out these instructions. If there is anything that you do not understand kindly ask before proceeding. on the system, please remove or uninstall them now and read the policy on Piracy.īefore we proceed further, please read all of the following instructions carefully. If you have illegal/cracked software, cracks, keygens etc. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.įailure to remove or disable such software will result in your topic being closed and no further assistance being provided. ![]()
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